Did you see what I did there with the title of this post? Everyone’s heard the adverts on the TV with the catchy theme tune for Morrisons,you know the one I am talking about ‘More reasons to shop at Morrisons’ thats the one!!
I normally do my weekly shop at Tescos but around Christmas time I alway shop at Morrisons because they run good deals. Last year they were giving away vouchers with your weekly shop that you could save and get a large amount of money off of your shopping the week running up to Christmas.
So last November I started shopping weekly at Morrisons so I could collect my money off vouchers and put them towards our big Christmas food shop. Two weeks in and I took my Mum shopping with me,I had £140 of shopping in my trolley and when I made my way to the till my Mum asked me how much I had spent. I said “I don’t know,I just grab what I want,I don’t keep count.”with that my Mum turned to me and said “are you mad? you don’t know what you have spent?”and then showed me a piece of paper she had in her hand with a complete price list of everything she had spent and a total at the bottom.
Still not thinking to much about what my Mum had said,I paid for my shopping and we made our way to the car to load it all up. As I was driving home my Mum was looking over her receipt for her shopping and she commented that she was spot on with her total. Turns out my Mum adds all her shopping up as she goes along and at the end she checks every single receipt from any of the supermarkets so she knows exactly what she has spent.
This got me thinking to how I shop,I literally throw anything I fancy into the trolley and never check my receipt. I normally spend over £120 a week on shopping and after talking to my Mum I decided the following week I would check my receipt. That week Daddy Bird came shopping with me and when we walked away from the till and headed towards the car with the shopping I began to check my receipt. I was horrified before I even got to the door when I noticed that Morrisons had an offer on their alchol:3 packs of Cider for £25 (or something similar) I had only picked up three items because of that deal but I noticed that the lady on the till had put four through the till.
So on that first receipt I checked I had been over charged by £8. I can’t grumble about the customer services at Morrisons because they were fab and gave me my money back instantly,but it got me thinking just how much money have I been over charged in the past and not noticed because I have not checked my receipt.
Since I discovered that first over charging at Morrisons I have continued to check my supermarket receipts and I am shocked just how many times I have been over charged at Morrisons. Since the end of December I have not shopped in Morrisons but at the weekend me and Daddy Bird nipped in because we were over that way. As I was walking out I discovered two errors on my receipt where the offers had not come off. I went straight to customer services for my refund,there was another lady waiting with me who had also noticed she had been over charged and we got talking about checking receipts and like me she had never done it. The lady on customer services commented and said to both of us “You should always check your receipt.”to which I replied “don’t worry I do now.”There were no quibbles at customer services about it and they gave me my money back but again it got me thinking about just how much money Morrisons take off of people every day/week/month/year without them noticing.
I wanted to write this post to warn you that sometimes the offers you see on the supermarket shelves are not actually that good especially when you are paying full price at the till (and I wonder how many times you would have walked by that item on offer when its just its normal price.) In future I will continue to check my receipts and I would suggest you do the same,since December when I started checking my receipts at Morrisons I have been overcharged by £16.00 (bear in mind this is over four food shops I don’t know about you but I think thats pretty disgusting,I dread to think about the rest of the money I have lost over the years that Morrisons have taken from me without me realising!) So please be careful and check your receipts.